FAQ - UScraft.com
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Frequently Asked Questions

What are your wristbands made of ?

Our wristbands are made of 100% silicone. Our products do not contain latex. Please email us if you require a test report and we will be more then glad to send it to you.

What is your minimum order quantity ?

Silicone Wristbands Minimum order 10pcs, Tyvek Wristbands 100pcs, Lanyards 50pcs MOQ

What's the turnaround time?

Regular Product time - 5 to 6 days and shipping time 4 to 5 days
Rush Production time - 1 to 3 days , Rush shipping time 1 to 2 days

I need to make a change to the order that I placed.

Regular order can change within 24 hours after placeing order.
Rush order can not change or Refund.

What should I do if I made a payment twice by mistake?

Please call our sales team and they will assist you with this matter.

What happens if there is a mistake with my order?

If there is a production error we will redo the band without any questions asked. Or we will give you full refund in case if you no need the Products.

What methods of payment are accepted?

We accept following credit cards: Mastercard, Visa, Discover or American Express. You may also pay with PayPal. The method of pay by cheque is also available for customers who wish to mail a cheque. Purchase orders are accepted for schools, certain non-profit groups and government organisations.

What is the 80% off sale?

The prices have already been discounted in our order now page. Plus, if you order 100 or more you will get 100 free added to your order.

How do i know that this website is secure?

The website uses 256 bit encryption where any data transferring from and to the website is fully secured. Click on the SSL Verified logo on the home page (at the bottom of the page) for more information on the SSL Certificate.

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